Terms of service

Terms of Service

Last updated: January 2026

Welcome to Adventure Getaway Gear (AGG Gear). These Terms of Service (“Terms”) govern your use of our website, products, and services (the “Services”). By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy, Return & Refund Policy, and Shipping Policy. If you do not agree, please do not use the Services.


1. Eligibility

You must be at least the age of majority in your state or province to use our Services. By using the Services, you represent that you meet this requirement.


2. Access and Account

You agree to provide accurate and complete account, contact, and payment information. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.


3. Products and Vendor Fulfillment

Adventure Getaway Gear curates products designed to support everyday adventures—road trips, travel, outdoor time, pets, and travel essentials. Product availability, descriptions, and pricing may change without notice. Some items are fulfilled by third-party vendors or fulfillment partners, and handling and shipping times may vary by item.

We strive to represent products accurately, but colors and appearance may vary depending on your device settings. Product images are for illustrative purposes and may not perfectly match the product you receive.


4. Orders, Pricing, and Billing

Placing an order constitutes an offer to purchase. We reserve the right to accept, decline, limit, or cancel orders at our discretion, including after an order is submitted (for example, in the event of pricing errors, stock issues, suspected fraud, or fulfillment constraints).

Prices are listed in USD unless otherwise stated. Taxes and shipping are calculated at checkout. You agree to provide current and accurate billing information and authorize us to charge your payment method for all purchases.


5. Shipping and Delivery

Shipping times are estimates and may vary. We are not responsible for delays caused by carriers, weather, or other factors beyond our control. Orders may ship in multiple packages depending on vendor or warehouse location. For full details (including where we ship and shipping rates), see our Shipping Policy.


6. Returns and Refunds

Returns, exchanges, and refunds are subject to our Return & Refund Policy. Some products may have product-specific or vendor-specific requirements or timeframes. If a product page, checkout notice, or order confirmation discloses different terms for a specific item, those item-specific terms apply to that item.

Important: Do not send returns to our business mailing address or the address on your package. All returns must be authorized first. For the fastest help (especially for defects or shipping damage), we may require photos of the item, packaging, and shipping label (when available) before authorizing a return, replacement, or refund. To begin, review our Return & Refund Policy or contact support@adventuregetawaygear.com.


7. Promotions, Discounts, and Free Shipping

From time to time, we may offer promotions, discount codes, or free shipping offers. Offers may be limited by minimum purchase amounts, dates, products, usage limits, customer eligibility, or other restrictions. Unless expressly stated, promotions cannot be combined and have no cash value.

Checkout controls: Eligibility, final pricing, and shipping charges are always confirmed at checkout. If anything ever conflicts, the checkout total is the one that applies.


8. Third-Party Tools and Links

We may provide links to third-party services or tools. Use of third-party services is at your own risk. We are not responsible for third-party content, policies, or transactions.


9. Intellectual Property

All content, branding, and trademarks on this site are owned by Adventure Getaway Gear LLC or its licensors. You may not reproduce, distribute, or use our content without prior written permission.


10. Shopify Relationship

Our store is powered by Shopify. Purchases are made with Adventure Getaway Gear LLC. Shopify is not responsible for any sales, products, or services offered through our store.


11. Privacy

Your personal information is governed by our Privacy Policy. Shopify may also process data to operate the platform. By using our Services, you consent to such processing.


12. Prohibited Uses

You agree not to use our Services for unlawful purposes or to violate any laws. Prohibited uses include transmitting malware, infringing intellectual property, impersonating others, or interfering with the operation of the Services.


13. Termination

We may terminate or suspend access to the Services at any time. Provisions that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, indemnification, and governing law) will survive.


14. Disclaimer of Warranties

The Services and all products are provided “as is” and “as available” without warranties of any kind. We do not guarantee uninterrupted or error-free service. Your use of the Services is at your own risk.


15. Limitation of Liability

To the fullest extent permitted by law, Adventure Getaway Gear LLC is not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Services or products purchased through the Services.


16. Indemnification

You agree to indemnify and hold harmless Adventure Getaway Gear LLC and its affiliates, and Shopify and its affiliates, from claims arising out of your use of the Services or violation of these Terms.


17. Governing Law

These Terms are governed by the laws of the State of Kansas, without regard to conflict of law principles. You agree to submit to the jurisdiction of Kansas courts for any disputes related to the Services.


18. Changes to Terms

We may update these Terms at any time. Changes will be posted on this page. Continued use of the Services after changes are posted constitutes acceptance of the updated Terms.


Related Policies: Return & Refund Policy · Shipping Policy · Terms of Service · Privacy Policy


Adventure Getaway Gear Support
support@adventuregetawaygear.com
(888) 717-5370
8101 College Blvd Ste 130 PMB 619977
Overland Park, KS 66210-2793
United States
Business Hours: Monday–Friday, 9:00 AM – 5:00 PM Central
We do our best to respond as quickly as possible—most messages get a reply within one business day.

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Policy last updated: January 2026