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Contact Adventure Getaway Gear

Last updated: August 1, 2026

Have a question about a product, shipping, an order, or an issue with an item? Adventure Getaway Gear is here to help. For the fastest response, include your order number when available and a short description of what you need.

Adventure starts simple—gear up and go.



Contact Support

Adventure Getaway Gear Support
Email: support@adventuregetawaygear.com
Phone: (888) 717-5370

Business hours: Monday–Friday, 9:00 AM–5:00 PM Central

  • Using the contact form: Complete the form on this page and provide enough detail for us to review the request. Most messages receive a reply within one business day during published support hours.
  • Damaged, defective, missing, or incorrect item: Include the order number and a short description. We may request clear photos of the item, packaging, and shipping label when available to help verify and resolve the issue.
  • Returns: Do not send an item to our business mailing address or the address printed on a package unless Adventure Getaway Gear first provides written return instructions. All returns must be authorized before shipment. Review the Return & Refund Policy for details.

For complete business contact details, review our Contact Information page.


Before You Contact Us

Including the following information can help us review your request efficiently:

  • Order help: Order number, name or email address used for the order, and a short description of the question.
  • Tracking or delivery: Order number, tracking number when available, and a description of the delivery concern.
  • Damaged, defective, missing, or incorrect item: Order number, description of the issue, and clear photos when requested.
  • Product question: Product name and the color, size, or variant involved.
  • Vendor inquiry: Company introduction and a catalog or line-sheet link when available. Review Vendor Info for the complete submission checklist.

Please do not include payment-card numbers, account passwords, authentication codes, or other sensitive financial information in the contact form or email.


Get in touch

We’re here to help with orders, shipping, returns, and product questions. Fill out the form and we’ll reply as soon as we can—most messages get a reply within one business day. You can also check our FAQ / Help Center for quick answers.

For the fastest help, include your order number (if available). For defects or shipping damage, we may request photos of the item, packaging, and shipping label (when available).