Shipping policy

Shipping Policy

Last updated: January 2026

Welcome to Adventure Getaway Gear™. This Shipping Policy explains where we ship, shipping costs, delivery timing, and what to do if something goes sideways.


1. Where We Ship

At launch, we ship to the contiguous 48 United States + Washington, D.C. We do not ship to Alaska, Hawaii, U.S. territories, or APO/FPO/DPO addresses at this time.


2. Shipping Rates

We keep shipping simple:

  • Standard shipping: $6.95 for orders under $50
  • Free shipping: $0.00 for orders $50+

Note: The $50 free-shipping threshold is based on your cart subtotal after discounts (and before taxes).

Also note: Shipping rates and eligibility are always confirmed at checkout. If anything ever conflicts, the checkout rate is the one that applies.


3. Order Processing

Orders are typically processed within 1–3 business days after payment is confirmed. Processing time can vary based on product availability and which fulfillment partner is shipping your item(s).


4. Delivery Timing

Delivery timing depends on the product and the shipping carrier. Most orders arrive within 5–14 business days after shipment, but occasional delays can happen (carrier volume, weather, routing, etc.).


5. Tracking

When your order ships, we’ll email tracking details (when available). If your order ships in multiple packages, you may receive multiple tracking numbers.


6. Vendor Fulfillment & Split Shipments

Some products are fulfilled by third-party partners. That means items in the same order may ship separately and arrive on different days.


7. Address Accuracy & Delivery Issues

Please double-check your shipping address before placing your order. Some items may not be deliverable to PO Boxes depending on the carrier or fulfillment partner.

If a package is returned due to an incorrect or incomplete address, we’ll contact you to coordinate next steps. Additional shipping fees may apply for reshipment, and if you choose not to reship, any refund (if applicable) may exclude original shipping costs.


8. Delays & Exceptions

We aren’t responsible for shipping delays caused by carriers, weather, or other factors outside our control. If your order seems unusually delayed, reach out and we’ll help however we can.


9. Questions?

Email us at support@adventuregetawaygear.com or visit our Contact Page.


Related Policies: Refund Policy · Shipping Policy · Terms of Service · Privacy Policy


Adventure Getaway Gear™ Support
support@adventuregetawaygear.com
(888) 717-5370
8101 College Blvd Ste 130 PMB 619977
Overland Park, KS 66210-2793
United States
Business Hours: Monday–Friday, 9:00 AM – 5:00 PM Central
We do our best to respond as quickly as possible—most messages get a reply within one business day.

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Policy last updated: January 2026