We focus on quality-first gear for real-world adventures—road trips, travel, outdoor time, pets, and everyday carry essentials. We look for durable construction, clear specs, and reliable suppliers so you can shop with confidence.
Find answers to common questions about orders, shipping, returns, promotions, and partnerships. If you can’t find what you’re looking for, reach out to our support team—we’re here to help you get the most from every adventure.
Quick links: Shipping Policy · Return & Refund Policy · Contact Us · Vendor Info
We focus on quality-first gear for real-world adventures—road trips, travel, outdoor time, pets, and everyday carry essentials. We look for durable construction, clear specs, and reliable suppliers so you can shop with confidence.
We keep things simple and honest: clear info, clean presentation, and a catalog built to be easy to shop—whether you’re grabbing one small travel essential or gearing up for a bigger trip.
Care instructions vary by brand and item. Start with any instructions included in the box or on the manufacturer’s label. If you’re unsure, contact us with your order number and we’ll help you find the right guidance.
We do our best, but screens and lighting can vary. If color or finish is critical, check the product description/specs and contact us before ordering.
Most orders process within 1–3 business days after payment is confirmed. You’ll receive a shipping confirmation email when your order ships.
At launch, we ship to the contiguous 48 United States + Washington, D.C. (We do not ship to AK/HI, U.S. territories, or APO/FPO/DPO at this time.)
After your order ships, you’ll receive an email with tracking details (when available). If items ship separately, you may receive multiple tracking numbers.
Use our Contact Us page and include your order number plus a short description. We typically reply within one business day.
Most items are eligible for returns within 30 days of delivery as long as they’re unused, in original packaging, and meet the conditions in our Return & Refund Policy. Some items may have a shorter vendor-specific return window (e.g., 14–15 days) when clearly disclosed for that item.
Contact us with your order number and what’s going on. If approved, we’ll send return instructions (and a label when available). Returns must be authorized first.
No. Please do not send returns to our mailing address or the address on your package. All returns must be authorized first. If your return is approved, we’ll send the correct return instructions (and a label when available).
If approved, we’ll email the correct return address/instructions. Return addresses can vary by item and fulfillment partner.
Sometimes. If you see a promotion on the site, follow the terms shown (dates, minimums, usage limits, etc.). Discounts generally can’t be combined unless stated otherwise.
Visit our Vendor Info page to learn about partnering with AGG Gear™.
Join the AGG Gear™ list for new arrivals, restocks, and occasional launch perks—built for road trips, pet travel, and night walks. Unsubscribe anytime.